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It is a pity that you are not satisfied with the product purchased from us. In this case, of course, you can make use of your right of return.
How do I return an item?
You can return unworn items within 14 days of receipt of the shipment. Credit will usually be given within 14 days after we receive your package.
1. Pack the item and fill out the return form
Put all items to be returned in the package. To ensure faster processing, please fill out the enclosed return form and put it in the package with the items.
2. Post return
You can drop off the package at a package shop of your choice. You have to pay the shipping for the return yourself. We recommend a return with insurance to be able to prove your order in case of loss. Please keep the return receipt issued until you receive the refund.
3. Refund received
After we have received your return, it can take up to 14 days for it to be processed and the amount credited to your account. After processing, you will receive a confirmation by email. Depending on the payment method, the transfer period may vary. The amount will be refunded using the same payment method.
